Terms and Conditions

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Terms and conditions Title

These terms of use (this 'Agreement') set forth the standards of use of lrdiagnostic.com located at https://lrdiagnostic.com/ and all of its associated pages and websites. The link https://lrdiagnostic.com/ and all such associated pages and websites are collectively referred to herein as the 'Website.'
The words 'You' or 'User' 'Your' as used herein refer to all individuals accessing or using the Website for any reason.

By using the Website, You represent that you have read and agree to be bound by the terms of this Agreement, as well as any other guidelines, privacy policy, rules and additional terms referenced herein, collectively referred to as 'Terms of Use'. These Terms of Use set out the legally binding terms with respect to your access and use of the Website and our provision of the Services (as defined below).
Please read these Terms of Use carefully. Your access to Website and/or use of the Service constitutes your acceptance of all the provisions of these Terms of Use. If you are unwilling to be bound by these Terms of Use, do not access Website and/or use the Service.

1. DEFINITIONS AND INTERPRETATIONS

Definitions

'Account' means the account successfully opened by the User on the Company's Website by inserting information such as name, age, sex, contact details, user name, password as required to be filled in the webpage during the registration process and includes any further changes and additions to the information from time to time.

'Customer' means any User who accesses the Website completes the registration according to clause 6.

'E-Health Packages' means the exclusive and customized health diagnostic packages being offered by the Company and any such other packages which the Company may be introduced from time to time through web portal .
'Fee' means the price prescribed by the Company for the E- Health Packages/Services as notified on its Website from time to time.
'Home Service' means the facility provided by the Company to facilitate sample collection at the Customer's door step.
'Order ID' means the unique identification identity allotted to a Customer upon placing a request for booking the Services/E-Health Packages.
'Registration Process' means the entire process which a Customer/User undergoes while registering himself on the Website in accordance with clause 6.
'Services' means the services as mentioned in clause 3.2.
'User' means any person who accesses the Website.
Interpretation

In this Agreement, unless the context otherwise requires references to recitals, clauses and sub-clauses are to recitals, clauses and sub-clauses of this Agreement; headings are inserted for ease of reference only and are not to be used to define, interpret or limit any of the provisions of this Agreement; references to the singular number shall include references to the plural number and vice versa; words denoting one gender include all genders; any reference in this Agreement to a statutory provision includes that provision and any regulation made in pursuance thereof, as from time to time modified or re-enacted, whether before or after the date of this Agreement; and any reference to a time limit in this Agreement means the time limit set out in the relevant clause or sub-clause or such other time limit which may be mutually agreed by the parties in writing.

2. ELIGIBILITY

You, if an individual, must be 18 or above, or the legal age to form a binding contract in your jurisdiction if that age is greater than 18 years of age, be a member or use the Website and Services. Membership or use of this Website is void where prohibited by applicable law, and the right to access the Website will be deemed to be revoked in such jurisdictions ab initio. By using the Website and/or the Services, You represent and warrant that You have the right, authority, and capacity to enter into these Terms of Use and to abide by all of the terms and conditions set forth herein. You also represent and warrant to the Company that You will use Website in a manner consistent with any and all applicable laws and regulations.

3. SERVICES

The use of this Website entitles the User, whether a User or a Customer, to avail certain services as provided in the following clauses ('Services') and interpretation of the term 'Services' shall be done accordingly depending upon the context.

The Users are entitled to the following Services:
If You have not completed the registration as per clause 6, You are entitled to view the snapshots of various E-Health Packages or other offers being offered on the Website. i.e Home collection requests, customer feedback form etc.
If You have completed the registration as per clause 6, on the payment of Fee, You are entitled:
to view the snapshots of various E-Health Packages or other offers being offered on the Website;
to book one or more E-Health Package/s or other offers;
to opt for Home Service (if available at that period of time) wherein the Company shall send its representatives to your door step for the sample collection or You may visit the nearest centre (at which the service is currently available) of the Company to give the sample. However, You shall have to visit the designated test centers/ laboratories if the Company requires You to do so; to receive email/sms/phone calls/letters which shall provide You with the Order ID, the E-Health Package's details and the other details; to receive the test reports within the suggested time.
By clicking the button Get Call Now use , I agree to be called on behalf of living roots, using an automatic telephone dialling system.
The Services are non-transferable i.e. only the person on whose name the E-Health Package is assigned at the time of booking will be eligible to avail the Services at the lab or through home collection.
In case a booking is made before 4 pm on a business day, the Company shall endeavour to give a confirmation call to the Customer on the same day and if it is received after 4 pm, the Company shall endeavour to give a confirmation call to the Customer the next business day.
The Customer is required to carry a photo-identification card, a copy of the invoice and Order ID or the transaction number at the time of visit to the Lab or when availing Home Service. You are advised to go through the list of instructions/guidelines that is provided by the Company on its Website detailing the dos and don'ts before taking the various tests laid down in the E-Health Packages. The Company may put further terms and conditions with every E-Health Package or Services and in case of any conflict with the Terms of Use or Privacy Policy, the term and conditions put specifically with the E-Heath Package shall prevail.
The Company reserves the right to change the nature of Services as mentioned in clause 3.2 at its sole discretion. Such change may be notified to the User/Customer by publishing the same on the Website.

4.RESTRICTIONS ON USE

You shall not use the Website in order to transmit, distribute, store or destroy material, including without limitation content provided by the Company:
for any unlawful purpose or in violation of any applicable law, regulation, international law or laws of any other country; or in a manner that will infringe the copyright, trademark, trade secret or other intellectual property rights of others or violate the privacy, publicity or other personal rights of others, or that is defamatory, libelous, obscene, threatening, abusive or is offensive to users of the Website, such as content or messages that promotes racism, bigotry, hatred or physical harm of any kind against any group or individual; or
that is false or misleading; or
that harasses or advocates harassment of another person.
You are also prohibited from violating or attempting to violate the security of the Website, including, without limitation the following activities: (a) accessing data not intended for You or logging into a server or account which You are not authorized to access; (b) attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization; (c) attempting to interfere with service to any user, host or network, including, without limitation, via means of submitting a virus to Website, overloading, 'flooding', 'spamming', 'mail bombing', 'hacking' or 'crashing'; or (d) forging any TCP/IP packet header or any part of the header information in any e-mail or newsgroup posting. Violations of system or network security may result in civil or criminal liability.
Specific Restrictions on Rights to Use: In addition to the above, You shall not: modify, adapt, translate, or reverse engineer any portion of the Website and/or Services; remove any copyright, trademark or other proprietary rights notices contained in or on the Website and/or Service; use any robot, spider, site search/retrieval application, or other device to retrieve or index any portion of the Website and/or Service or for crawling the Website and scraping content or to circumvent the technological methods adopted by the Website to prevent such prohibited use;
reformat or frame any portion of the web pages that are part of the Website and/or Service; create user accounts by automated means or under false or fraudulent pretenses.

5. Communication with the Customers/Users

When you visit the Website or use it to send emails/SMS, provide information or communicate to us, You understand and agree that you are communicating with us through electronic records. You hereby provide your consent to receive communications via electronic records from us periodically or as and when required. Further, you allow us to communicate with